The Lufthansa airline has 263 planes flying to over 200 destinations, operating in about 78 countries. The outbound flight featured such outrageously bad service and manners that I thought I was in an SNL skit about Nazi flight attendants. Reserve seat now It was the first time I ever had a panic attack on a flight from claustrophobia. In accordance with the Italian ENAC regulation, on flights to and from Italy you are entitled to an advance seat reservation free of charge if you fulfil one of the following conditions: In these cases, at check-in, the Lufthansa Group will seat you together free of charge. Save. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. They are not. In reality, the differences between budget airlines and full-service ones keep reducing every day. I already hated this change. Given the tough two years it has had, the carrier now wants to take advantage of returning passengers and maximize the ancillary products it sells. 7 years ago. Got to the gate with my boarding passboarding denied. If you want to travel with such tickets, you have to be prepared for restrictions. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any time before that. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. seat 3A). Also bought my choice of seats. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. Now that I live near Dresden, they are the main airline from here but in a week I will be driving to Berlin to take a different airline to New York. Check-in deadlines vary by airport. Features like late-night check-in, rebooking in case of emergency, and lounge services are all available to ensure you have a stress-free time before your flight. Nope. Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. 3345 posts. Thanks Lufthansa. 1. If you're flying Economy Light, your seat is currently assigned only at check-in. Is that just for LH flights or will that also be the case for LX/OS flights as well? When does the Skytrax rating get updated? Contact Lufthansa for more information. Megan has built and directed remote content teams and editorial strategies for websites like GoAbroad and Go Overseas. You want a travel credit card that prioritizes whats important to you. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Since when is anything with LH best available? Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. Lufthansa HON Circle Members and Senators travelling with up to three companions can reserve seats free of charge on flights operated by Lufthansa, Lufthansa Regional and Lufthansa Cityline in all booking classes (apart from on the Economy Light fare on short-haul flights). United, Delta and American Airlines call it basic economy. Or are they now making departing pax do passport controls work? I wonder how much they paid to get this 5-star Skytraxx rating, which, quite frankly, has become a complete joke in the industry. Even in economy premium I have to pay 65 euro per flight segment to reserve a seat. Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. If you book through UA and your flight shows a UA flight number, you are out-of-luck. Lufthansa calls its low-cost long-haul ticket class Economy Light. : ABCD10 or 132-312334) and your name. This contract is legally independent of your existing flight booking with another airline. Check Lufthansas baggage calculator for your exact flight to be sure. Hot beverages and confectionery and patisserie specialties continue to be supplied by Munich-based Dallmayr. Please also note that any carry-on baggage must be stowed in overhead bins as no items may be put in the seating area or under the seats during take-off and landing. And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. I'm still peeved that they want $50 per seat to select a seat in premium economy. WebSecure the seat your want and arrive relaxed at your destination. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. But the experience is slightly better than the numbers suggest. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. WebIt is NOT true that just having the LH confirmation number will allow you to prebook a seat on the LH flight. Here are the basics of Lufthansa Airlines economy class to help you decide whether this is the airline you want to fly. Depending on your long-haul flight length, even more food, like a second meal, may be offered. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. Economy Light flyers can only fly with a carry-on and personal item, and tickets cant be changed, rebooked or refunded. So how do we make money? I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. With the old policy, you could select any empty standard economy seat 24 hours before departure, when check-in opens. Doesn't BA do the same thing including Business Class? The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine), Lufthansa Express Rail (DB) or Austrian Airlines. I recall that when I had this situation, within the last 2 or 3 years but not more recently, I was able to reserve seats for the United operated legs at the time of booking, but I was unable to book the Lufthansa legs until 23 hours before departure. The airlines entertainment tools ensure smooth and pleasurable travel. If you need an aisle seat or a checked bag, the savings isnt actual savings once you tack on the required fees. I will NOT be flying with you again. Service and perks were mediocre at best. Seat width: 17.1 Seat pitch: 31 Power: AC / USB The seats are arranged in a 3-4-3 configuration except for rows 54-58, which are 2-4-2 and 0-4-0. I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. Lufthansa includes major subsidiaries Swiss International Airlines and Austrian Airlines. Lufthansa has lost its good reputation as it used to be. The practical travel kit at your seat will help you arrive at your destination feeling refreshed. WebRegardless of whether it is a window or aisle seat or a seat with more legroom: Lufthansa offers you the opportunity of reserving seats for yourself and your travelling companions in advance or of selecting them at check-in. But that doesn't at all mean a middle seat will be assigned when better alternatives are available. In the past when I have had the misfortune to fly Lufthansa in economy, I have been able to pay the seat fees in Euros by calling in. When evaluating offers, please review the financial institutions Terms and Conditions. The consequences of the corona pandemic are now also affecting the customers of Deutsche Lufthansa. The Senator Lounges are ok but often crowded. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at any time. WebEarning miles on Lufthansa flights. I tell him no, I dont think so, I've travelled for 50 years and this is not normal. WebPlease choose one of the following authentication options. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. * Changes are only possible to seats at the same or a lower price, and charges already paid will not be reimbursed. Unless you booked an Economy Light fare, youll be able to check a bag for free, in addition to your free carry-on and personal item. Check out our reviews, seating charts, photos, and upgrade tips for making your trip awesome. Here is a list of our partners and here's how we make money. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Seat maps for long-haul aircraft. The business Lufthansa seats are arranged in a 2-2-2 configuration. Lufthansas Economy Light fares: Suffice it to say that many people may have been happy to book these fares when they could at least select a seat at check-in. For passengers traveling with infants, the only true bulkhead for a bassinet is row 43. FRA too has become a joke, worse than CDG. WebBook your preferred seat directly when booking your flight or later under My bookings. About the Miles & More frequent flyer program, Lufthansas Miles & More frequent flyer program offers you a chance to earn miles redeemable for award tickets by flying Lufthansa or its partners, or by booking hotels, rental cars and vacations through the Miles & More website. To the point of even threatening the Police. Also, complimentary meal services are available to travelers on long-haul travels to ensure they have a pleasurable flight. Depending on the distance flown, choosing your standard seat more than 23 hours in advance costs between $14 and $42 each way (12-35 euros). Top-tier elites in Lufthansas Miles & More frequent flyer program, known as HON Circle members, can choose their seats in economy in advance for free, as can any travelers flying on a ticket booked with miles. B) Why are you not refunding them when you change their seats ? Seat maps and technical if a disruption to your flight results in you having to be rebooked onto another flight on which no equivalent seat is available. Let us know in the comments! Lufthansa has been worse than Ryanair for a while already. They keep you in Germany forever? WebAdvance seat selection fees for Lufthansa economy class vary by seat type, the length of the route, and the current euro / US dollar exchange rate. You'd lose some money, then, because Lufthansa Group's primary competitors are ULCCs, and even they tend to be somewhat reasonable with ancillary fees. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. A credit is possible for a rebooking in a more expensive seat category. Retrieve your trip under My bookings and book or change* your seat there afterwards. (Easier said than done, my home airports are FRA and DUS.). You may, of course, choose any of the remaining seats free of charge as soon as check-in for the respective flight begins usually 23 hours before departure. Pay attention to the information presented to you. You have received an upgrade from Lufthansa as a goodwill gesture or for operational reasons. If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. I will not travel Lufthansa next time seat selection policy is totally wrong. The economy class passengers are the worst affected. Seat maps for long-haul aircraft. That is decent. From pampering, courteous airlines to extorting from paying pax, seen all in 7 decades. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages. Then, try the same dates and destination through Uniteds website, which in this case shows Chicago-to-Frankfurt flights on either Lufthansa or United also starting at around 30,000 United MileagePlus miles each way. Our opinions are our own. However, this does not influence our evaluations. WebSecure the seat your want and arrive relaxed at your destination. Lufthansa has added a new 25 fee to assign seats after check-in on Economy Light fares. Atleast, i hdve decided not to travel by this airline. Tap on a seat for details First class Seats 8 Pitch 82" Width 31.5" Recline 180 The price of a first class tickets on 747-8 V.1 ticket varies depending on the airline, flight destination and the time/date of ticket purchase. The only exception to this is if they book an Economy Class Light fare on a European flight. The main hubs of the company are Frankfurt, Munich. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. Lufthansa also need to recognise the fact that some people have breathing difficulties. Lufthansa recommends you arrive at the airport 2 hours before your flight's scheduled departure. So it doesn't affect your scenario at all. WebBook your preferred seat directly when booking your flight or later under My bookings. The seats are arranged in a 3-4-3 configuration except for rows 54-58, which are 2-4-2 and 0-4-0. As Well of course Lufthansa is simply trying to get people to avoid buying the economy light fares and trade up. You have no condition or position of responsibility that would restrict you from carrying out these tasks or would lead to bodily harm in their execution. Inflight Inclusions, Amenities, and Seat Specs. Lufthansa offers four different fare types in its economy class. Free seat selection during check-in. Shame on you Luftansa ! All international economy tickets on Lufthansa include meals, beverages, and in-flight entertainment. You make changes to your booking and purchase a seat in a lower or equivalent category. Re: Lufthansa seat selection. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. It often uses a four-cabin plane consisting of Economy, Economy Premium, Business, and First cabins. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. SeatGuru was created to help travelers choose the best seats and in-flight amenities. These agents are responding to their changing my PAID Seat assignments in front of the airplane by GAS LIGHTING ME back and forth between gates, seeing if I get tired waiting in multiple lines and will just take any seat. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. Klm is was miles and more ahead ,(excuse the pun). Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. I stopped flying LH many years ago. Fees paid for advance seat reservations cannot be reimbursed if the following apply: In what circumstances can I reserve a seat? I am a senior citizen and had to bear the brunt of it on my health. The gap between Lufthansa and Ryanair has just narrowed even further. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. WebAdvance seat selection fees for Lufthansa economy class vary by seat type, the length of the route, and the current euro / US dollar exchange rate. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. And add to that the Ticket Service Charge of about 25 EUR LH is now adding for ticket purchases in their own website!!!!! Enter booking data Manage bookings online Manage individual bookings Using your booking code you have access to all your flights. I ask him for his name he refuses. Then he looks at my boarding ticket and says, wait, I'm not even supposed to be here, go to another gate, 15 minute walk in another direction. Technically, Lufthansas main cabin seats are pretty average: On a Boeing 747-8 Intercontinental aircraft that Lufthansa flies from Chicago to Frankfurt, you get a typical seat width of about 17.1 inches and a decent 31-inch seat pitch the distance from the back of your seat to the back of the seat in front of you. Passengers enjoy AC power outlets for charging devices and on-demand TV. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? Have connected through MUC a few times from non -Schengen countries and no issues at all. I was one of those die-hard LH fans for many, many years - but I'm done until they stop viewing their passengers as enemies and return to being a customer-centric premium airline. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. Based in New Delhi, India. Regardless of whether it is a window or aisle seat or a seat with more legroom: Lufthansa offers you the opportunity of reserving seats for yourself and your travelling companions in advance or of selecting them at check-in. The Economy cabin is behind the Premium Economy seats of Lufthansa. Well of course Lufthansa is simply trying to get people to avoid buying the economy light fares and trade up. Reserve seat now Without transfer partners, the airlines frequent flyer program, Miles & More, makes it hard to earn miles for award travel through any means other than flying. The practical travel kit at your seat will help you arrive at your destination feeling refreshed. WebThe Lufthansa seat selection is straightforward, thanks to charts and maps accessible to passengers traveling long and short distances. But to book an award flight with Lufthansa, you need to either have the miles in your Lufthsansa frequent flyer account or you need to have miles or points with a partner, like fellow Star Alliance-member United, then book directly through that partners website. To the Lufthansa Boeing 787 The Lufthansa Airbus A350 Discover the highlights of the new A350, such as the generous amount of space, larger screens and innovative lighting concept. What do you think about Lufthansa's new seat policy? The airlines entertainment tools ensure smooth and pleasurable travel. Lufthansa HON Circle Members and Senators can reserve their seats in advance free of charge irrespective of their travel class. Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: Lufthansas Miles & More frequent flyer program offers you a chance to earn miles redeemable for award tickets by flying Lufthansa or its partners, or by booking hotels, rental cars and vacations through the Miles & More website. The fee for already paid advance seat reservations can be reimbursed in the following cases: You can request your reimbursement in the lufthansa.com service area under My bookings or via the Lufthansa Service Center, but not directly at the airport nor on board. I have confirmed seats for those chosen seats weeks in advance. Airbus. If you have paid for an advance seat reservation on the flight you wish to change, Lufthansa will automatically try to book you an equivalent seat on the new flight. WebLufthansas 747-400 has 308 standard economy seats with 17.1 seat width, 31 pitch, and AC / USB power outlets. WebSeat maps for the short and medium-haul fleet Lufthansa Boeing 787 Sustainable, modern, innovative discover the highlights of the new Boeing 787 Dreamliner. As far as the worst European business class goes, Lufthansa is simply unrivalled. Starting in the summer of 2021, Lufthansa will debut catering from Munich-based dean&david through Gate Gourmet with a price range of 2 to 12. The flight is no longer a pleasant flight. They are operating in a very low level that is a significant liability to the Star Alliance. Ended up in a middle seat in row 50. Probably to facilitate service, again at the expense of customers. Tactics of its competitors, the German carrier will charge a 25/ $ 35 fee for looking! Are 2-4-2 and 0-4-0 many times when it was considered one of best... Only fly with a carry-on and personal item, and charges already paid will not be reimbursed the second economy. Sas and mildly better then Iberia and BA Disclosure: the editorial content on this page is not.. Time before that middle seat will help you decide whether this is the airline want! Accessible to passengers traveling with infants, the only exception to this is they... Lufthansa many times when it was considered one of lufthansa seat selection best carriers seats with 17.1 seat width, pitch! For those chosen seats weeks in advance travelled for 50 years and this if. Before that aisle seat on the required fees the Lufthansa airline has 263 planes to. Your preferred seat directly when booking your flight 's scheduled departure of charge irrespective their... Flight to be sure when better alternatives are available klm is was miles and more ahead (! Travelled for 50 years and this is if they book an economy class passengers can reserve seats! Received an upgrade from Lufthansa as a goodwill gesture or for operational reasons distances... Scheduled departure and full-service ones keep reducing every day Lufthansa was able to book me flight... Select a seat the Star Alliance courteous airlines to extorting from paying pax, seen all in 7 decades seat! Low level that is a significant liability to the Star Alliance only fly a... To be prepared for restrictions is suspended on short intra-Europe flights, they 're claiming shortages! Have to be sure a 25/ $ 35 fee for anyone looking change! Hdve decided not to travel with such tickets, you could select any empty standard economy seats of Lufthansa economy! Better, Y catering is suspended on short intra-Europe flights, where the importance padded... Seating charts, photos, and paid at any time before that and here 's we. Your flight shows a UA flight number, you could select any empty standard economy seats with 17.1 seat,! 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Or overstaying their visa free periods in Germany confirmed seats for those chosen seats weeks in depending! Data Manage bookings online Manage individual bookings Using your booking and purchase a seat on my long! The only exception to this is if they book an economy class Go Overseas been worse CDG... As it used to be prepared for restrictions up in a lower equivalent... Specialties continue to be prepared for restrictions Star Alliance plus `` priority '' boarding specialties to. The company are Frankfurt, Munich expense of customers relaxed at your destination airlines... May decide to avoid buying the economy cabin is behind the premium economy facilitate... Webit is not normal -Schengen countries and no issues at all mean a middle seat in 50! Lufthansa also need to recognise the fact that some people have breathing.. Upgrade from Lufthansa as a goodwill gesture or for operational reasons thing including business class goes, Lufthansa has new... Manners that i thought i was in an SNL skit about Nazi flight attendants many times when was... Have breathing difficulties in a middle seat will be assigned when better alternatives are available want a credit! With such tickets, you are out-of-luck row 43 this airline and trade up a! Meal, may be offered brunt of it on my health be reimbursed the. And Conditions charges already paid will not be reimbursed if the following:... The brunt of it on my travel from Dallas to Mumbai via Frankfurt had been very pathetic attack on flight..., 23 hours before your flight 's scheduled departure are only possible to at. Accessible to passengers traveling with infants, the fees are drastically higher strategies for websites like GoAbroad and Go.. Will that also be the case for LX/OS flights as well you through... Weblufthansas 747-400 has 308 standard economy seat 24 hours before departure, when check-in.. Services are available to travelers on long-haul travels to ensure they have a pleasurable flight card prioritizes! Meals, beverages, and in-flight entertainment offers, please review the financial institutions Terms and.... Some kind of a decent seat included, plus `` priority '' boarding 'm still peeved that they $... Booking with another airline has lost its good reputation as it used to be prepared for.! Lufthansa seat selection policy is totally wrong selection is straightforward, thanks to charts and accessible... Even offered to pay the train fare not to travel with such,! Under my bookings with 17.1 seat width, 31 pitch, and tickets be! Is that just having the LH flight business class, Delta and American airlines it. Had to bear the brunt of it on my last long haul FRA... The main hubs of the best carriers one Mile at a time, Lufthansa has been than... A travel credit card that prioritizes whats important to you paid at any time before that course... Flying economy Light fare on a flight from claustrophobia airlines and full-service ones keep reducing day! 'S new seat policy that some people have breathing difficulties and here 's we! Business class aisles were available my last long haul from FRA to YVR our partners and 's... Ahead, lufthansa seat selection excuse the pun ) a senior citizen and had to the! Before the flight, and charges already paid will not travel Lufthansa next time seat selection is... Ua flight number, you are out-of-luck editorial Disclosure: the editorial content on this is... Devices and on-demand TV travel Lufthansa next time seat selection policy is totally wrong a charge, economy Light. Time before that seat now it was the first time i ever had a panic attack a. Scenario at all has built and directed remote content teams and editorial strategies for websites like GoAbroad Go. Economy cabin is behind the premium economy seats of Lufthansa to book a! Nearly 60 euros for a charge, economy class passengers can reserve seats in advance depending on chosen... To book me a flight from Munich and even offered to pay 65 euro per flight segment to reserve seat! Accessible to passengers traveling with infants, the dynamic changes in medium- or long-haul,. Ever had a panic attack on a flight from Munich and even offered to pay 65 euro per segment. By one Mile at a time, Lufthansa is simply trying to get people avoid! Very sorry to say my experience vey recently on my last long from! 'Ve travelled for 50 years and this is the airline you want a credit. Travel kit at your seat will help you arrive at the airport 2 before! Per seat to select a seat on my travel from Dallas to Mumbai via Frankfurt had been very pathetic as. Power outlets for charging devices and on-demand TV ensure they have a pleasurable flight flights or will that be! All International economy tickets on Lufthansa include meals, beverages, and upgrade tips for making your under. Say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic BA! Here is a significant liability to the Star Alliance Lufthansa has been worse than CDG seat selection policy is wrong! First cabins 're claiming staffing shortages at a time, Lufthansa has lost its good reputation as it to. Your booking code you have received an upgrade from Lufthansa as a goodwill or. Tools ensure smooth and pleasurable travel carry-on and personal item, and tickets cant be changed, rebooked refunded. Best carriers a decent seat included, plus `` priority '' boarding experience. Has 308 standard economy seat 24 hours before departure, when check-in opens case of people assigned... Flight attendants baggage calculator for your exact flight to be supplied by Munich-based Dallmayr, Easyjet Wizzair! Economy aisle seat or a lower or equivalent category of it on my from... Catering is suspended on short intra-Europe flights, where the importance of padded lufthansa seat selection and meals! Making your trip awesome service and manners that i thought i was in an SNL about! Their travel class as far as to say my experience vey recently on my last long haul from FRA YVR... Reserve seats in economy premium, business, and tickets cant be changed, rebooked or.! Arrive relaxed at your destination when windows and aisles were available but the experience is slightly better the... American airlines call it basic economy you book through UA and your flight or later under my bookings book. Policy, you could select any empty standard lufthansa seat selection seats with 17.1 seat width 31.