@amazonfiretv Step 3: Select the app and then press the 'Delete' button. A good antivirus checker can help you find and clear any malicious software; there are free antivirus programs and paid antivirus options. Till then stay tuned for more info. It's helpful to know where the problem lies. As per reports . First, make sure your Internet connection is up and running. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. A place to discuss the discovery+ streaming service! If it works properly on another device but not your streaming device, try these steps to fix the issue: If this does not rectify the situation, you will need to reach out to Discovery's customer support with information regarding your streaming device, the app version installed, and the current system installed on your device. Here's how you can do this: First, try to reload the page in your browser. Roku Community Streaming Expert Pick discovery+. For further queries, you can comment below. Discovery, Inc. entered the streaming foray in Check to see if the problem exists on multiple devices. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Ashutosh Dubey May 19, 2021 Apps, Bugs and Issues, News, Smart TV, Standalone. I spent the next 10 days trying to get ahold of Discovery Plus Customer Support, to ask them to cancel the subscription, since there is no way to unsubscribe online.They finally responded, saying I would have to unsubscribe using my Roku, since that is how I signed up. We are aware of this and are currently working to resolve these issues. Check a third-party status checker website, such as Is It Down Right Now? That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! From there you can unsubscribe from any subscriptions you've made through Roku. Savor your favorite shows on your schedule! Subscribing to the ad-free versions of HBO Max and Discovery Plus would cost you $21.98 per month when purchased separately. The Lacking Security Issues That Will Sour Your Discovery Plus Experience, How to Cancel Your Discovery Plus Subscription on Desktop, Android, iOS, Apple TV, Amazon, Provider, How to Logout of All Devices on Discovery Plus, Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It, How to Watch The Apprentice 2023 (Season 17) Online From Anywhere, How to Watch Winter Love Island UK 2023 Online: Free Live Stream Season 9 from Anywhere, How to Watch Home and Away 2023 Online for Free from Anywhere. This puts us and our App partners in the best position to grow the services a. Doing this fixes the issue often. You might have to sign in to your discovery+ account again. Make sure your Internet connection is working again and retry the Discovery Plus app. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 16:07. Trying a soft reset (unplug Roku for 60 seconds and then plug in) and no luck. Check if Discovery Plus is down for everyone or just you. Slack has 30+ years' experience writing about technology. Go to the apps rail, select discovery+, and then select Sign In. Disable video enhancer and vibrant color effect. The uninstallation was a success. If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. Server is down. To do so: If you are experiencing issues finding your shows or saving new shows to the My List section on Discovery+, follow these steps: If you are using a Roku streaming device, you can also try deleting and downloading Discovery+ to your Roku again. To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. Please help us improve by selecting a reason below. Clear the browser's cache and, just to be safe, clear the browser's cookies, too. Close the Discovery Plus app and reopen it. Here's How To Fix It, How to Fix It When WhatsApp Isn't Working, How to Fix It When Facebook Dating Is Not Working, How to Fix It When Microsoft Edge Is Not Working, 9 Ways to Fix It When Android Auto Is Not Working, How to Fix It When Disney Plus Is Not Working. If you're still having issues, you can take the second route: If the Discovery Plus app keeps crashing on you, it's certainly going to be rather annoying, so let's find a quick solution. Log in with your discovery+ username and password using the onscreen keyboard in the app. Support is also available on your mobile device through the Samsung Members App. In both instances, refer to the resolution procedure described in the sections above. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. I did not cancel it. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. If you're struggling with the Roku app, try watching through your web browser or your smartphone instead and vice versa. The developer provided this information and may update it over time. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.) Check the official Discovery Plus Twitter page to see if the service (or anyone else) has reported an outage. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. Sign out and back into Discovery Plus. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Motorola Reveals Its Rollable Smartphone Prototype at MWC 2023, But Who Is It For? Get the Latest Tech News Delivered Every Day. Copyright 1995-2023 SAMSUNG All Rights Reserved. If other channels are working correctly, and you only experience this issue on the Discovery+ channel (app), that is likely an indication that the issue lies within that particular channel. It's rare, but it could be that malware snuck in somewhere. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? His ideology exhibits a blend of hard work, with fun. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Choose the " Users & Accounts " option. Step 3: Press the Rewind button two times. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PFLM2PK" height="0" width="0" style="display: none; visibility: hidden"></iframe> Once your player starts up again, add the channel back once more. * For Samsung Supplies information go to: * For S.T.A.R. Use the instructions below to cancel your Discovery Plus subscription if you signed up using Apple TV: Open the Settings menu of your Apple TV. As a subscriber, you may encounter issues with the Discovery+ app on your TV, desktop, or mobile device. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Removed the Discovery+ channel from my Roku. When you make a purchase using links on our site, we may earn an affiliate commission. On a web browser, go to Account > Cancel > Cancel Subscription. You can't do it in the app, you can't do it on the computer, and I am seemingly not subscribed to it in the play store so I can't access that portion like it tries to tell me to. I have a problem with Discover Are you also having issues? If youre trying to stream over Wi-Fi or a mobile internet connection, switch to a wired connection if at all possible. Discovery+ issues, while not common, can put a stop to streaming your favorite entertainment rapidly. Here's how to get Discovery Plus working correctly again. Qwest TV and Vivaldi Channels Removed. Brand names used in our stories are trademarks of respective companies. Submit your comments about Discoveryplus.com service status or report an issue below to let others know that they aren't the only ones having trouble. She loves to write about the latest in entertainment, new technology, or aviation. Discover's Online Technical Support - Help Center | Discover Discover > Credit Cards > Contact Us > Website Technical Support DISCOVER CARD HELP CENTER Website Technical Support Technical Support for Visitors to Discover.com Frequently Asked Questions How do I tell which browser I'm using? If your connection speed is slow, contact your internet service provider (ISP) to see if you can upgrade or if theres a problem with your connection. If it does, then your Wi-Fi or mobile internet connection needs to be improved. Disney+ outages reported in the last 24 hours To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Restart your Android or iPhone. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Press and hold down the side button and one volume button simultaneously until the power off slider bar appears. Discovery Plus currently costs $4.99 per month with ads or $6.99 without ads and accounts for the bulk of Discovery's streaming sub total, which the company reported to be 22 million. Unplug your Apple TV as well as the television and power source it is connected to. I need Roku's help, PLEASE. You can also try to reboot your device, especially when you're using the mobile app. How do I cancel a Discovery Plus subscription? Uninstall Discovery Plus as follows: Step 1: Go to the 'Apps' section and select 'Settings.' Step 2: Locate the Discovery Plus App. MakeUseOf MWC Awards 2023: The Best Tech in Show. Try a wired internet connection. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. There's something for everyone! 1. If you have multiple streaming devices, try using it on a different one to see if the problem lies with your device rather than the service. Not to mention, his altruistic endeavours related to social work. With the help of this application, a user can watch Live Channels, Documentaries, TV Shows, etc like before. Reopen the Discovery+ app and attempt to watch the content again. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Plug your HDMI cable back into your streaming device and TV. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. Try to reset your password by clicking on the Login page, then on "Forgot password?". Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. Uninstall the Discovery Plus app and reinstall it to see if that fixes things. Restart your device. Check your internet connection. Log into your Roku account via https://my.roku.com/account/subscriptions. How AI Was Surprisingly Absent at MWC 2023. Select the account you want to cancel. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. Before considering contacting customer support, it's worth narrowing things down to the specific problem you're dealing with: If Discovery Plus continues to freeze or crash, try these troubleshooting tips to get it back up and running: These troubleshooting tips cover using Discovery Plus via your web browser and apps, so if one doesn't apply to you, skip ahead to the next idea. Sorry, there is insufficient stock for your cart. If your app keeps crashing, you can go ahead and clear out your cache and data. If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. First things first: If you're not sure what's going on, check a few official sources first to see if the service is not working for some reason. iPhone and Android have different ways of closing apps. Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. Planet,. OpenDNS or Google Public DNS are both excellent and free public DNS services. Zak Bagans and his crew investigate the most haunted places in the world. Does this clear up the issue you are seeing? Reopen your Discovery+ app and try to play the content again. There are multiple reasons why Discovery Plus keeps freezing. Sign out and back into Discovery Plus. Leave the devices disconnected for a minimum of two minutes. Power back on your device by pressing the sleep/wake button. Discovery Plus not working on Samsung TVQuick and Simple Solution that works 99% of the time. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? After youve fully restarted your device, try to stream Discovery Plus and see if it works. Discovery Plus competes with other top streaming media service subscriptions such as Peacock TV, Philo and Sling TV. Networking and internet connectivity complications, software problems, and a whole host of other issues can result in Discovery Plus not working. Clear the cache. How to Fix It When Discovery Plus Is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It, How to Tell If a Website Is Down for Everyone or Just You, 404 Page Not Found Error: What It Is and How to Fix It. If there is anything we can immediately assist with to improve, please send us a help request at help.discoveryplus.com so one of our agents can address the issues and provide a solution. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Here's How to Fix It Hopefully, the Discovery Plus app is now working properly for you. It's f**king ridiculous and makes the experience so frustrating. Advertisement. If Discovery Plus crashes again, you should clear out the device's cache and data. Restart your router again and power the device back on. The TV or Odyssey Ark gaming screen may display the following error messages, mode not supported, no signal or weak signal, check signal cable, no time information, locked, or the HDCP has been compromised. Re: Can't log into Discovery Plus Log into your Roku account via https://my.roku.com/account/subscriptions. If youre using the Discovery Plus app on a phone or streaming device, make sure its fully updated. Is Google Drive Downor Is It Just You? Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. Only professional installers have access to this method of installa, Voice on TV or projector announces everything I do, Samsung provides many accessibility options for our customers. Try placing your router up as high as possible, and keep it away from sources of interference. For example, check the Discovery Plus app on your phone if youve been trying to stream via the web player on your computer. Reopen the app or webpage and try to play the content again. Discovery Plus also has an official Facebook page where it might post updates during significant outages. In fact, the first few months after a launch are always a time when various problems are ironed out by developers. Restart your device and/or reset the router. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. Disney+ (Disney Plus) is a video streaming service, offered by Disney. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. Discovery Plus app not working or keeps crashing on Fire TV Stick, says no internet; sync issue with Samsung Health also reported. Multiple or unauthorized account charges. Forgot User ID / Forgot Password. If the problem only exists on one device, then that specific device has a problem. If you don't have an account, you'll see a message to log in online along with a provided URL. To fix the problem of Discovery Plus not working, and start watching your favorite shows again, try following the troubleshooting tips below. We have tried pinging Discoveryplus website using our server and the website returned the above results. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. Should the issue persist on your browser, you should close it completely and relaunch the tool. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. If the Discovery Plus website or web player wont load, suddenly stops working, or the app wont load thumbnails or videos, the Discovery Plus service itself may be down altogether. discovery+ The Browns share an intimate look at their unconventional family. If you are using a web browser, Android device, Fire TV stick, or Roku, clear the device's data and cache. If other channels are working correctly, and you only experience this issue on the Discovery+channel (app), that is likely an indication that the issue lies within that particular channel. 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